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Turnover Experts LLC

Last Updated: 01/07/2026

Turnover Experts LLC (“Turnover Experts,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected in the course of providing cleaning and turnover services. This Privacy Policy explains how personal information is collected, used, retained, and protected.

By using our website, booking platforms, communication channels, or services, you consent to the practices described in this Privacy Policy.

PURPOSE OF INFORMATION COLLECTION

Personal information is collected for legitimate business purposes, including providing cleaning services, managing bookings and schedules, processing payments, communicating with clients, maintaining service quality, and complying with legal and operational requirements.

INFORMATION WE COLLECT

We may collect personal information including, but not limited to:

Name
Phone number
Email address
Service and billing address
Payment and billing information
Booking details, service selections, and preferences

Property access instructions necessary to perform services

We collect only information that is reasonably necessary to deliver services and operate our business.

USE OF PERSONAL INFORMATION

Personal information is used solely for purposes compatible with those identified at the time of collection, including:

Scheduling and performing cleaning services

Processing payments and invoices

Communicating service confirmations, updates, or issues

Providing customer support and quality assurance

Maintaining internal business records

Turnover Experts does not sell, rent, or trade personal information.

CONSENT AND LAWFUL COLLECTION

Personal information is collected by lawful and fair means, with the knowledge or consent of the individual. Submission of information through our website, booking systems, or communications constitutes consent to its use under this Policy.

RETENTION OF INFORMATION

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, comply with legal, accounting, or tax obligations, resolve disputes, and enforce agreements.

ACCURACY OF INFORMATION

Clients are responsible for ensuring that personal and service-related information provided is accurate, complete, and current. Inaccurate or outdated information may affect service delivery.

SECURITY SAFEGUARDS

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification. Access to personal information is limited to authorized personnel and service partners as required to perform services.

THIRD-PARTY SERVICE PROVIDERS

Turnover Experts uses third-party platforms and providers for booking, scheduling, payment processing, communications, and operational management. These providers receive only the information necessary to perform their services and are expected to maintain appropriate security and confidentiality standards.

PHOTOS AND SERVICE DOCUMENTATION

As outlined in our Terms and Conditions, Turnover Experts may collect photos or documentation related to service quality, access verification, or operational records. These materials are used for internal purposes and may be shared with the client. No identifying content is used for marketing without consent.

DISCLOSURE OF INFORMATION

Personal information may be disclosed only when:

Necessary to provide services

Required by law or legal process

Needed to protect legal rights, enforce agreements, or prevent fraud

POLICY TRANSPARENCY

Information about our privacy practices is available upon request. Clients may contact us with questions regarding the handling of personal information.

CHANGES TO THIS POLICY

Turnover Experts may update this Privacy Policy from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised Policy.

CONTACT INFORMATION

Turnover Experts LLC

Dallas–Fort Worth Metro Area

Email: support@turnoverexperts.com

Phone: 972-362-9618

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Privacy Policy

About us